top of page

Frequently Asked Questions

  • Location
    FLT Tattoo Studio is located at: 2/90 Belford Street, Hamilton We are an appointment-only studio and do not accept walk-ins (unless advertised). You will receive the address in your booking confirmation and reminder emails, and we recommend checking your junk mail.
  • Accessibility
    Our studio is accessible for people with mobility limitations: Ground floor location with double doors and a ramp. Onsite parking where available, please let us know if you require accessible parking. Our height adjustable electric tattoo beds have a recommended weight limit of roughly 180kg and are roughly 70cm wide by 190cm long. Chairs, arm rest, step stools and privacy screens are available as required. Accessible bathroom for clients. Door and room measurements provided upon request. Video tour highlighting accessibility available on Instagram. Neurodivergent Needs Noise: The studio is open plan, which can be noisy when busy. Earplugs provided or bring your own. Let us know if you prefer minimal conversation during your appointment. Visual: Studio lighting is bright for artists work, you can bring sunglasses or we can provide them. Screens can be provided to minimise visual distractions available. Contact: Bookings and inquiries by email only. Consultations in person may be available with some artists, ask via email. Other: Feel free to bring distractions like a book, tablet, or music (with headphones). Bring your own pillow, blanket, or fidget toys for comfort (optional). Request a quieter appointment for fewer people and noise (flexible scheduling). We encourage anyone with questions or needing assistance to email us to flttattoostudio@gmail.com
  • Companions & Age Restrictions
    Companions: While we prefer clients come alone to minimise distractions for the artist, we understand some folks feel more comfortable with a companion. One person can accompany you, but they may need to wait in the designated area. Children and babies are not permitted. Please let your artist know in advance if you will bring a companion. Age: You must be 18 or older to get tattooed at FLT, with no exceptions. Our artists reserve the right to refuse service.
  • Health & Safety
    Pregnancy & Breastfeeding: We do not tattoo pregnant people due to potential health risks for the foetus. We are happy to tattoo people still breastfeeding (after 6 months), but they must be aware of the risks and understand the artists are not liable. Consult your doctor before booking. Hygiene & Licensing: FLT operates under strict hygiene procedures and uses single-use needles and tubes disposed of according to NSW regulations, we prioritise cross-contamination prevention. We are fully licensed, insured, and council-approved. Our license number is 010570.
  • Inclusivity
    We welcome everyone to get tattooed at FLT except those who are underage, pregnant, intoxicated, or unable to give consent. FLT strives to be a safe and inclusive feminist space. We expect respectful behavior from everyone. We have zero tolerance for sexism, racism, homophobia, transphobia, ableism, body shaming, or bigotry.
  • Vegan Friendly
    FLT uses vegan and cruelty-free products whenever possible, with all products used in the tattoo procedure being vegan (to the best of our knowledge). We prioritise eco-friendly practices, recycling, and minimising our environmental footprint while maintaining a high standard of hygiene and safety.
  • Will you tattoo my design or another tattoo?
    Our artists specialise in creating original tattoo designs. While we can use your ideas or reference images as inspiration, we won't copy someone else's tattoo or design. This respects copyright and ensures the highest quality of work. Each artist has their unique style, and we believe original designs produce the best results.
  • Do you do cover-ups or tattoo scars?
    Cover-ups: Some of our artists offer cover-ups, depending on the tattoo and their style. Cover-ups often require a larger design with more black ink. The existing tattoo might need to be faded or laser-treated for optimal results. To assess if a cover-up is possible, please send clear photos of the tattoo to us via email. Keep in mind that certain tattoo styles, like blackwork or dotwork, might not be suitable for cover-ups. Scars: We can usually tattoo over healed scars, but the design may be limited depending on the scar's condition. For best results, wait at least 3-5 years for the scar to settle. Deeper scars might require more time. Please contact your artist for a consult to discuss further.
  • Do you tattoo darker skin?
    Tattoos look fantastic on all skin tones. Our artists have experience working with various skin types and can adjust designs, colours, and techniques to achieve stunning results.
  • How do I look after my tattoo?
    Proper aftercare is essential for healing and maintaining your tattoo. Our artists will provide specific aftercare instructions tailored to your tattoo, as healing methods can vary. Follow these instructions carefully to avoid complications. Detailed aftercare information is also available on our website.
  • Do you do touch-ups?
    We offer one complimentary touch-up within six months of the tattoo's completion. If the tattoo hasn't healed properly due to poor aftercare, a fee may apply. Touch-ups on hands, fingers, feet, and face are subject to charges due to their challenging healing environments. Touch-ups don't include additions or adjustments to the tattoo. Please follow aftercare instructions carefully to minimise the need for touch-ups.
  • Can I use numbing cream?
    The use of numbing cream is at your artist's discretion. Some artists may have concerns about potential risks associated with numbing creams. If you choose to use numbing cream, please consult your doctor or pharmacist for proper application and safety guidelines.
  • How do I make a booking?
    To book an appointment, please use our online booking form or send an email inquiry. Due to high demand, please allow up to two weeks for a response. Each artist has their own booking process, and some may have limited availability. Check your preferred artist's social media for updates. If a consultation is needed to discuss your tattoo idea, you can arrange this with the artist directly. Keep in mind that not all artists offer consultations, and there may be a fee involved.
  • Am I guaranteed an appointment?
    We create custom tattoos in our unique styles. While we strive to accommodate everyone, we can't guarantee an appointment. To increase your chances of booking, familiarise yourself with our artists' work and styles through their social media. If your desired tattoo doesn't align with our artists' focus, we may suggest alternative options or recommend other studios.
  • I haven't received a reply to my email?
    We aim to respond to all emails within two weeks. If you haven't heard back after three weeks, please resend your email. Avoid sending multiple follow-up emails or contacting us through social media.
  • Do I need to pay a deposit?
    A deposit is required to secure your appointment. The amount varies per artist starting at $100 and will be specified in the booking confirmation process. Deposits are non-refundable and may be used on the final appointment of the tattoo. You'll receive a deposit request via email, and payment is required within 72 hours to confirm your booking. See our Terms and Conditions for further information.
  • What if I need to reschedule?
    We require a minimum of 72 hours' notice to reschedule. If you need to reschedule, please contact your artist directly. Your deposit will be held for six months, but rescheduling is limited to once. If you do not give sufficient notice, the deposit will be forfeit. For more informations please see our Terms & Conditions.
  • What if I change my mind about the design?
    Please finalise your design before booking to avoid changes that might affect your appointment. If changes are necessary after booking, you may incur a drawing fee or a rescheduled appointment. To ensure a smooth process, please trust your artist's creative vision and remain in communication. For more information, please see our Terms & Conditions.
  • When can I see my tattoo design?
    You'll see the final design on the appointment day. Our artists create original designs, and we don't send them out beforehand. We encourage trust in our artists' creative process and experience. While reasonable adjustments can be made, significant changes might require rescheduling or additional fees. For more information, please see our Terms and Conditions.
  • How do I prepare for an appointment?
    To ensure comfort, wear loose clothing, get plenty of rest, and eat a balanced meal before your appointment (if possible). Stay hydrated, and bring snacks like muesli bars or bananas for energy. Headphones can help you relax. If you have any questions or accessibility requests please don't hesitate to email your artist, or the studio to flttattoostudio@gmail.com.
  • Pricing
    Shop Minimum: Starts at $200 (individual artist rates may vary). Contact your chosen artist for confirmation. Hourly Rate: Starts at $200 per hour (individual artist rates may vary). Contact your artist for confirmation. Further Information: The timer starts when you arrive at the station to get prepped for the tattoo (stencil or drawing). Small breaks are included, with a longer lunch break potentially pausing the timer. Some artists may charge a one-off drawing fee ($50-$100) for complex designs. Please confirm with your artist if this applies.
  • Day Rates (Some Artists Only)
    Not a discounted rate. Benefits: Predictable cost and session length. Confirm pricing with your artist: Half Day (3 hours) - Approx. $600 Full Day (6 hours) - Approx. $1200 Cancellation Policy: 72 hours' notice required. Day Rate Terms & Conditions: Book a full/half day rate with your artist in advance. Day rates are set and do not include additional fees (like drawing fees). If you don't sit for the entire time, you may be charged 50% of the artist's hourly rate for the remaining allotted time. Appointments include design discussion, adjustments, setup/breakdown, stencilling/freehand work, photos, short breaks, and a 30-minute lunch break (full day only). Custom designs may have less tattoo work completed due to time spent on design and stencilling. Flash designs may have more tattooing done due to less design time. Half Day: 3-hour appointment Ideal for 1-2 small/medium designs or a small start on a larger piece. Full Day: 6-hour appointment with a 30-minute lunch break Ideal for 1-4 small/medium pieces, completing a medium/large piece, or significant progress on a large-scale piece (sleeves or back pieces require multiple sessions).
  • Payment Methods
    Full payment is required at the end of the appointment. Cash (preferred): No additional fees. Consult with your artist for rough estimates to withdraw cash in advance as we do not have ATMs nearby. EFTPOS: Accepted, a 1.8% surcharge applies. Payment Plans & Discounts: We are exploring Buy Now Pay Later options for future flexibility. Many banks offer Pay in 4 services with debit/credit cards. Check with your bank if you prefer this route. We do not offer prepaid tattoos. We do not offer discounts or specials; our pricing reflects the high quality and experience of our artists.
  • Gift Vouchers
    We no longer sell gift vouchers. Consider gifting money for a tattoo fund or purchasing merchandise/prints from the studio or artists (check their Instagram for details). Some artists offer commissioned artworks.
  • Quotes
    We typically charge by the hour unless an artist offers a day rate or set price for flash. Exact quotes are difficult due to variables like design complexity and placement. After discussing your design, your artist may provide a rough estimate of cost and time for budgeting purposes. Feel free to discuss your budget with your artist to see what's achievable or consider breaking the tattoo into multiple appointments.
  • Do you sell merch and prints?
    We often have merchandise such as tees or patches and flash or art prints available for purchase both in store and online. Many of our artists also have their own online store, please check their individual website or social media. Items for sale will often be limited run items and we occasionally offer pre-sale on items or fundraiser items.
  • Do you offer artwork commissions?
    Some of our artists offer custom artwork commissions, please contact your chosen artist directly for more information and their pricing.
  • What is your refund policy on merchandise and prints?
    We do NOT offer refunds or exchanges on items purchased either online or in-store UNLESS the item is faulty or incorrect. We package every item ourselves, in-store, and check all items for damage and faults prior to dispatch. To avoid disappointment please check the sizing of any apparel before buying. Feel free to contact us for more information on products to flttattoostudio@gmail.com. If the item you order is out of stock, you will be refunded or given the option to choose an alternative item. In the event of a fault or issue, please email us to flttattoostudio@gmail.com within 48 hours of receiving your item, with your proof of purchase, and we will endeavour to remedy or replace. If a replacement is not available, we will refund the item amount. Return shipping costs will be incurred by the customer.
  • What are your shipping options?
    We offer flat rate shipping on merch and prints: Australia wide: $15 International: $30 Items will be shipped within 5 business days and will generally be delivered within 5-10 business days for Australian orders, and 10-30 days for International orders. Please note that there may occasionally be delays as we are a small business, and if you haven't received your item on time please don't hesitate to email us to flttattoostudio@gmail.com. If your item arrives damaged from transit please contact both us and Auspost, as they are our shipping provider and we will help you follow up and endeavour to resolve any issues.
  • Can I pick up my order?
    Absolutely, we offer an in-store pick up option. You will receive an email when your item is ready to pick up. We will provide you with time slots to pick up the item. Please note that pick ups will only be available on days and times that our artists are in the studio. Pickups will generally be organised between 11am and 3pm on Tuesday to Saturday. We may be able to organise a pick up location if our times do not work with your schedule, however, we will not be able to take responsibility for missing items in that case.
bottom of page